Zendesk

Zendesk integration on indie.money — manage tickets, users, and customer support workflows

Written By pvdyck

Last updated About 3 hours ago

Zendesk

⬜ Community — Available, not yet validated

VendorZendesk
NodesZendesk
Tier⬜ Community
AuthBasic Auth (email + API token) via Secure Vault

Overview

Manage tickets, users, organizations, and ticket fields in Zendesk. Automate customer support workflows with full lifecycle management from ticket creation through resolution.

Resources & Operations

Ticket — Create, Update, Get, Get All, Delete, Recover

Ticket Field — Get, Get All

User — Create, Update, Get, Get All, Delete, Search, Get Organizations, Get Related Data

Organization — Create, Update, Get, Get All, Delete, Count, Get Related Data

Authentication

Basic Auth (email + API token) via Secure Vault. Generate an API token from Zendesk Admin > Channels > API, then add your email and token in the credential configuration modal.

Tips

  • Use the Ticket Recover operation to restore suspended or deleted tickets.
  • The User Search operation accepts Zendesk search syntax for finding users by name, email, or custom fields.
  • Combine with a webhook trigger to react to ticket events in real time.

Status

This integration is available but has not yet been independently validated on indie.money. If you encounter issues, please report them.