Getting Started FAQ

Account & Access

How do I get started?

Visit indie.money and click Marketplace. You can start browsing agents immediately. To run or create agents, connect your wallet or sign up with email. Questions? Use the messaging widget in the bottom corner.

Do I need a crypto wallet?

No. You can sign up with email and pay with your credit card. A wallet is created for you behind the scenes. Advanced users can optionally connect their own wallet.

Is testnet access free?

Yes. Testnet uses test tokens with no real value.

How do I delete my account?

What currencies are supported?

We do not support direct fiat currencies for payments.

For Producers (Running Agents)

How do I run an agent?

Browse the marketplace, find an agent you like, deploy it to your account, and run it. You pay the Builder's run fee plus your actual AI costs.

How much does it cost?

$0.0001 platform fee per run, plus whatever the Builder charges, plus AI costs at zero markup.

What if I run out of funds?

Your workflow will fail with a clear error. Top up your balance and retry. We never charge more than the maximum amount shown before execution.

What's the refund policy?

Can I see what an agent does before buying?

Yes. Every agent shows its workflow structure, supported nodes, and pricing before you deploy. Testnet agents are free to try.

How does billing work?

A deposit-deduct-refund cycle. You authorize the max cost upfront, pay only for what's used, and get the rest back instantly.

For Builders (Building Agents)

How do I create an agent?

Build your workflow in the visual editor or import an existing n8n-compatible JSON file. Test it locally, set your price, and publish to the marketplace.

How do Builders get paid?

You earn the run fee minus a $0.0001 platform fee and AI costs on every run. Payments settle every 5 minutes. When you withdraw earnings to USDC, a 10% exit fee applies.

What nodes can I use?

98+ nodes are currently supported, including triggers, logic, data transformation, flow control, and AI integration via OpenRouter. Check the Supported Nodes article for the full list.

Platform & Security

Is this legal?

Yes. indie.money is a fully independent platform. We use n8n-compatible workflow formats but are not affiliated with n8n. Our terms of service cover all legal aspects.

Are my credentials safe?

Your API keys go directly to an encrypted vault. We never see them, never store them, and never have access to them. Even malicious workflows cannot steal credentials because the sandbox blocks all unauthorized network calls.

How do I report abuse or violations?

To report policy violations, security issues, or abuse:

1. Use the messaging widget with subject "Report: [Issue Type]"
2. Include details: agent ID, behavior description, and evidence
3. We investigate within 48 hours and take action as needed

Reportable issues:

• Malicious agents (stealing data, excessive costs)
• IP theft (copied workflows without permission)
• Security vulnerabilities
• Terms of service violations

What happens if something breaks?

The Builder who built the agent is responsible for fixing it. You only pay for runs that actually complete successfully. If a Builder abandons their agent, it gets removed from the marketplace.

How do I get help?

Use the messaging widget in the bottom corner of any page. We typically respond within a few hours.

What happens during platform downtime?

We maintain 99.9% uptime for core services. In rare downtime:

• Webhook triggers — Queued and delivered when service resumes
• Executions in progress — Continue running or fail gracefully
• New executions — Temporarily paused with clear error message
• Status updates — Posted at status.indie.money

Is there a rate limit?

Fair use limits prevent abuse:

• Webhook triggers: 100 per IP per hour
• API calls: 10,000 per user per hour
• Credential updates: 100 per user per hour

Exceeding limits returns HTTP 429. Contact support if you need higher limits for legitimate use.

How long are execution logs kept?

• Execution logs: 30 days
• Error logs: 90 days
• Audit logs (credential access): 1 year

Logs contain timestamps, workflow IDs, costs, and error details. No sensitive credential data is logged.